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Latest News

A New Process for submitting your Invoices to Practitioner Services for Payment

(27 October 2015)

The following is applicable from your January 2016 Part 1 submission onwards, Practitioner Services no longer require Community Pharmacies to attach invoices to the prescription forms for which they relate to.

Our Sorting & Scanning Centre will introduce a new process which will make it easier and more efficient for any relevant personnel, for example Data Processing, Payment Verification and Health Boards to view these documents.

To help implement this process successfully, when submitting your prescription forms to Practitioner Services for payment, we ask that you:-

  • Submit all invoices together in one batch at the rear of your bundle, no longer attached to the corresponding prescription form
  • Only submit invoices – Not delivery notes
  • Do not submit Certificates of Conformity to Practitioner Services
  • It continues to be essential that you endorse the electronic claim and prescription form with any price (excluding VAT) and Out of Pocket expenses where applicable

MAS Automation

(16 September 2015)

From September 2015 processing, Practitioner Services will begin the automation of Minor Ailments Service (MAS) claims.

Please continue to ensure that all relevant endorsements are applied both electronically and on the paper form. Barcodes are key to successful automation; therefore it is imperative that you check the quality of the print when the form leaves the printer. Best practice is to visually check that all details printed on the form are clear – not faint, not smudged and not defaced by any marks, prior to submission to Practitioner Services. Hand written endorsements should be printed clearly on the form. Failure to carry out these checks may result in incorrect reimbursement of claims.

Payment Schedule - Version 3.3

(24 June 2015)

The new electronic payment schedule originally contained some pages that do not change month to month. Rather than use unnecessary pages in the eSchedule with this information we have located it on our website. This contains the following information.

Please take note of the change log page regarding amendments made now that the paper adjustment sheets have ceased to be posted out. The outstanding information that used to be on these sheets is now in the warehouse and the e-schedules have been updated to include this information. From April 15 dispensing, all schedules are totally paperless.

PCR version 10 Planned Implementation Date

(11 June 2015)

The implementation date for PCR 10 is currently planned for Tuesday 16th June 2015.

Version 10 delivers Pharmacy Technician access, a new pharmacy homepage, new Open Care Issue reports and other user prioritised changes.

The version 10 user guide is available here.

Note:   Pharmacy Technicians who had agreement to be provided  with access to PCR prior to version 10 will be changed over to the Pharmacy Technician Role with the associated access and functions .

Removal of 14 Day Claim Modification Limit

(1 June 2015)

A change was introduced in March 2015, making it possible to cancel, edit and re-claim the electronic message, as often as required, to support dispensing whilst the prescription form is still at the pharmacy. This removes the need to score out barcodes as the claims can be modified to correctly reflect the dispensing.

It should be noted that although it is possible for a pharmacy to modify and resubmit an electronic claim after the prescription form has been submitted to PSD, the information may not be used if the prescription form has already been used as part of prescription processing (scanned by PSD).

Examples of where this change supports electronic claiming:-

Not Collected - Electronic claims that have been submitted for dispensings that are subsequently not collected can now be electronically modified appropriately i.e. electronically endorsed Not Collected.

Instalment Dispensing - Electronic claims that have been submitted for instalment dispensings that are subsequently not collected - e.g. only 3 out of 4 instalments dispensed - these can now be electronically modified appropriately -  i.e. electronically amend the quantity and number of instalment dispensings.

Short Supply – Electronic claims that have been submitted for dispensings that subsequently require an invoice price can now be electronically modified appropriately i.e. electronically endorse with a Special price.

Unscheduled Care

(30 April 2015)

The Unscheduled Care section of the website has been updated with version 19 of the following information:-

Please note that they are only producing this in an electronic format.

ePharmacy News - Issue 13

(March 2015)

The latest edition of ePharmacy News has been published on the website and hard copies have been sent to all Community Pharmacies in Scotland.

Topics include:-

  • Programme Update
  • Automation Updates
  • PCR Phase 10
  • CMS Now/CMS Going Forward
  • Smoking Cessation
  • Gluten-Free Food Service

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Click here for the Pharmacy Care Record User Guide version 9.2. Click here for a copy of the CMS Patient Information Leaflet