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2.2.6 Prescriber Contacted (PC) / Patient Medication Record (PMR)

In some cases it may be necessary to contact the prescriber before dispensing an item, usually when there is missing, ambiguous information or a request from the patient relating to:

  • Formulation
  • Strength
  • Quantity
  • Missing/incorrect measurements

The CP then needs to endorse the missing information, a prescriber contacted (PC) endorsement and the CP’s initials and date.

The handwritten date format on the paper form should always be in the form ‘ddmmyyyy’.

NB Endorsing printers will automatically print dates on the paper form with slashes.

Occasionally the CP may be unable to contact the prescriber and/or the relevant information may be available from the PMR system in which case the CP can use the endorsement PMR instead of PC.

Image of Prescriber Contacted - Patient Medication Record

Electronic format

Paper format

Required – PC / PMR endorsement should be applied.
NB ~ Guidance relating to application of endorsements can be found in your supplier User Guide / Manuals

Required - The paper form should be endorsed with the relevant details as in the example format above

NB Endorsing printers will automatically print dates on the paper form with slashes

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