Community Pharmacy

Contact Us

We aim to constantly improve our services and any feedback you send us will help us to do that. If you have any suggestions about how we might improve our service generally, we will be happy to listen. Any comments or queries regarding the Pharmacy contract can be submitted directly to the ePharmacy Helpdesk Team using the form below. Alternatively, you can contact us by mail, telephone or fax:-

ePharmacy Helpdesk
Practitioner Services
NHS National Services Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB

telephone - 0131 275 6600
fax - 0131 275 7266
email nss.psdhelp@nhs.net

When using the form, please do not include any patient identifiable information in your query.

All queries will be responded to as soon as possible, and where appropriate, both question and response will be posted onto the Frequently Asked Questions (FAQ) page of the website. Please note that your contact details will not be given on any FAQ.

Alternatively if you wish to make a complaint about our services please follow the procedure set out in the Practitioner Services complaints procedure.

For details of how we safeguard your information please refer to our privacy policy.