Patient Care Record (PCR)

The PCR provides registered community pharmacists and pharmacy technicians with the capability to record details of a patient’s care. This functionality is a key part of the delivery of Medicines Care & Review (MCR) and allows users to record care provided at the patient’s registered Community Pharmacy (CP).

Key capabilities of the Pharmacy Care Record

  • search for and add patient (incl. CHI lookup)
  • pharmaceutical care plan (patient profile, gluten-free diet, care issues and outcomes, Stage 1 and 2 medication review, and adding medication/importing from PMR)
  • high risk medicine (including care risk assessments for high-risk medicines)
  • new medicine (including new medicines intervention support tool)
  • support tools (gluten-free foods annual health check, smoking cessation)
  • Situation, Background, Assessment & Recommendation (SBAR) communication methods
  • pharmacy home (summary totals with links to detailed information)
  • Reports.

Patient Care Record (PCR) Username and Passwords

All registered Pharmacists and Pharmacy Technicians in Scotland, working in community pharmacy require a PCR User ID and password to access Patient Care Records. Trainee Pharmacists should apply for this from NHS AA, once they have successfully qualified and have been allocated their registration number by the GPhC.

Please complete NHS AA PCR Access Request Form or email full name, nhs.scot email address, contact phone number and GPhC registration details to: aa.digitalservicescommunityfacilitators@aacpt.scot.nhs.uk

Pharmacists have full access to all functions in the PCR, whilst pharmacy technicians have restricted access to smoking cessation and gluten-free support tool functions.

You must have a SWAN connection to login to the Pharmacy Care Record.

The PCR user guide is available here: Pharmacy Care Record User Guide Version 16.1.9