{"id":45,"date":"2024-05-16T18:51:11","date_gmt":"2024-05-16T17:51:11","guid":{"rendered":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/nhs-borders\/clinical-portal-emergency-care-summary-ecs\/"},"modified":"2026-02-18T13:54:27","modified_gmt":"2026-02-18T13:54:27","slug":"clinical-portal-emergency-care-summary-ecs","status":"publish","type":"page","link":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/pages\/clinical-portal-emergency-care-summary-ecs\/","title":{"rendered":"Clinical Portal \/ Emergency Care Summary (ECS)"},"content":{"rendered":"\n<p>The Emergency Care Summary (ECS) gives healthcare staff, including Community Pharmacists and registered Technicians, access to data to support patients during emergency situations or when a patient\u2019s GP Practice is closed.&nbsp; This is a really useful tool which should be used to support the delivery of enhanced and efficient patient care.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Maintain ECS Access in Community Pharmacy<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.ggc-portal.scot.nhs.uk\/concerto\/Login.htm\" target=\"_blank\" rel=\"noreferrer noopener\">Clinical Portal Login<\/a><\/li>\n<\/ul>\n\n\n\n<p>A username and password are required for access which, if not used for 90 days, will expire and the user will need to arrange to have it reset.&nbsp; In order to prevent this from happening, try logging in to the system once a month, without further action and then close it securely.&nbsp; This activity will keep your password active and prevent lapsing and the system will be active at any time it is needed.<\/p>\n\n\n\n<p>In the event that your password requires resetting, please initiate the process by logging a ticket with the&nbsp;<strong>Service Now<\/strong>&nbsp;platform.&nbsp; You can do this by visiting the following link &#8211;&nbsp;<a href=\"https:\/\/nhsscotland.service-now.com\/ehealth\" target=\"_blank\" rel=\"noreferrer noopener\">Home &#8211; eHealth IT Service Portal (service-now.com)<\/a><\/p>\n\n\n\n<p>We are aware that not all Community Pharmacists and registered Technicians have access to the system.&nbsp; If you fall into this category, please fill in the \u2018Clinical Portal Access Request Form and Security Policy v1 provided below and send the completed form to&nbsp;<a href=\"mailto:ggc.cpdevteam@nhs.scot\">ggc.cpdevteam@nhs.scot<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/4360\/account-request-iform-and-security-policy-v1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Clinical Portal Access Request iForm and Security Policy&nbsp;v1<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/3744\/clinical-portal-user-guide-v6-oct-2020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User Guide v6 (updated October 2020<strong>)<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Pharmacists\/Technicians Moving Pharmacies<\/h2>\n\n\n\n<p>If you move pharmacies, it is vital that you update your details so that we know where we can contact you should this be necessary.&nbsp; You can do this at any time you log in to Clinical Portal.&nbsp;&nbsp;Please refer to the User Guide above for instructions on how to do this (please see section within User Guide marked in CAPITALS).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/4107\/clinical-portal-leavers-iform.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Leavers Form<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Other General Information<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/2085\/fair-warning-declaration-cps-july-2019.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">FairWarning\u00ae<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/2957\/ecs-key-facts-20052020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Key Facts (20\/05\/2020)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/2956\/ecs-joint-letter-cps-_pccpg-21052020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Joint Communication &#8211; CPS Policy Team and NHS Scotland Primary Care<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/2956\/ecs-joint-letter-cps-_pccpg-21052020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Community Pharmacy Group (PCCPG) (21\/05\/2020)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/2683\/nhs24-ecs.docx\" target=\"_blank\" rel=\"noreferrer noopener\">NHS24 Emergency Care Summary (ECS)<\/a><\/li>\n<\/ul>\n\n\n\n<p>Responsible Person: Michelle Cooper<br>Last Updated: 28\/05\/25<\/p>\n","protected":false},"excerpt":{"rendered":"<p class=\"nhsuk-card__description\">The Emergency Care Summary (ECS) gives healthcare staff, including Community Pharmacists and registered Technicians, access to data to support patients [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":15,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":6,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":2364,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages\/45\/revisions\/2364"}],"up":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages\/15"}],"wp:attachment":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}