{"id":97,"date":"2024-05-16T18:51:11","date_gmt":"2024-05-16T17:51:11","guid":{"rendered":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/nhs-borders\/out-of-hours-service\/flow-navigation-centre-fnc\/"},"modified":"2026-02-18T14:00:18","modified_gmt":"2026-02-18T14:00:18","slug":"flow-navigation-centre-fnc","status":"publish","type":"page","link":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/pages\/out-of-hours-service\/flow-navigation-centre-fnc\/","title":{"rendered":"Flow Navigation Centre (FNC)"},"content":{"rendered":"\n<p>All Community Pharmacies in GGC can now directly refer appropriate patients to the Flow Navigation Centre (FNC) (see&nbsp;<a href=\"https:\/\/www.nhsggc.scot\/your-health\/right-care-right-place\/virtual-accident-emergency-ae\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>here<\/strong><\/a>&nbsp;for more information).<\/p>\n\n\n\n<p>The FNC is a virtual service provided by ANPs that can deal with a range of conditions such as minor injuries, acute eye problems or cellulitis\/infected bites stings.&nbsp;&nbsp;If a patient then needs to be seen they will organise a scheduled arrival time at A&amp;E, Minor Injuries Unit or possibly a specialist clinic.<\/p>\n\n\n\n<p><strong>NB<\/strong>&nbsp;they do not deal with minor illnesses (such as chest infections\/UTIs etc) that would normally be dealt with by GPs\/GP OOH.<\/p>\n\n\n\n<p>They operate 10am to 10pm every day &#8211; including weekends.&nbsp;<\/p>\n\n\n\n<p>The Referral Process document found&nbsp;<a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/7368\/fnc-referral-process-v3-090323.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>here<\/strong><\/a>&nbsp;and the Flow Chart found&nbsp;<a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/7365\/cp-poster-v2-010323.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>here<\/strong><\/a>&nbsp;provides more information on how to make a referral.<\/p>\n\n\n\n<p>Suggested document available for use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/7369\/patient-leaflet-v1-140722.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Patient Information Leaflet<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Responsible Person: Rachel Bruce<br>Last Updated: 28\/05\/24<\/p>\n","protected":false},"excerpt":{"rendered":"<p class=\"nhsuk-card__description\">All Community Pharmacies in GGC can now directly refer appropriate patients to the Flow Navigation Centre (FNC) (see&nbsp;here&nbsp;for more information). [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":62,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-97","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages\/97","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/comments?post=97"}],"version-history":[{"count":5,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages\/97\/revisions"}],"predecessor-version":[{"id":2372,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages\/97\/revisions\/2372"}],"up":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/pages\/62"}],"wp:attachment":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-ggc\/wp-json\/wp\/v2\/media?parent=97"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}