NHS Grampian Community Pharmacy Facilitators should be contacted for assistance at gram.cpfacilitators@nhs.scot for digital issues including:
- NHS mail access; authentication issues, delegate access.
- Emergency Care Summary (ECS); access issues and account enquiries.
- Primary Care Record (PCR); access issues, gluten free service and smoking cessation service.
- MCR; troubleshooting and training requests.
NHS Mail Account
Locum pharmacists working in NHS Grampian for 2 months or more should apply for an NHS mail account to receive relevant information from a number of different sources, including but not exclusive to the P&MD, Primary Care Contracts Team (PCCT) and Health and Social Care Partnerships (HSCP). Please arrange to obtain one from gram.cpfacilitators@nhs.scot.
Emergency Care Summary (ECS) Access
To request access to the ECS Registration form hosted on Microsoft Forms, please contact: gram.cpfacilitators@nhs.scot.
*Please note it is not possible to apply for an ECS account until NHS Mail is set up as IT will not provide ECS details to non-nhs.scot email addresses. NHS Grampian will only issue new NHS mail accounts to locum pharmacists that have booked locum work in NHS Grampian.
More information and resources are available here: Emergency Care Summary (ECS) Access
Primary Care Record (PCR)
Primary Care Record (PCR) Registration
All Community Pharmacists, Pre-registration Pharmacists and Registered Technicians should have a PCR account in Scotland, which can be set up without access to NHS mail. To register for a PCR account, please complete the below registration form, hosted on Microsoft Teams.
This request should be undertaken prior to working as a locum pharmacist within NHS Grampian.
Primary Care Record (PCR) Password Reset
To reset your password for the Primary Care Record (PCR) please contact the ePharmacy helpdesk on 0131 275 6600 when in a pharmacy and one of the advisors will unlock and issue you a temporary password which is valid for 4 hours.
Helpdesk opening hours: Monday – Friday 9am – 4pm.