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Unscheduled Care

Community pharmacy service developments have led to pharmacies becoming an important access route for people requiring unscheduled care, particularly over weekends and public holidays. Such service developments include:

  • The National Patient Group Direction (PGD) for the Urgent Supply of Repeat Medicines and Appliances
  • Community Pharmacy Direct Referral/Prof to Prof communication options with GP OOH services*
  • NHS Scotland Pharmacy First and Pharmacy First Plus

* The NHS Lothian Unscheduled Care Service Professional-to-Professional contact number can be found in your Unscheduled Care folder in the pharmacy.

Useful Info and Links

  • Community Pharmacy Scotland – Unscheduled Care

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Last updated 13/05/25 EBR

NHS Lothian

  • Service Level Agreements (Locally Enhanced Services)
  • Community Pharmacy Development Team Support Pharmacists
  • Closure Alert Process
  • Contacts
  • Controlled Drugs Governance Team
  • ECS (Emergency Care Summary)
  • Error Reporting & Datix
  • Gluten Free Foods Service
  • Interpretation Services
  • Mental Wellbeing
  • MCR & Serial Prescriptions
  • Multi-compartment Compliance Aids (MCAs)
  • NHS Email Accounts (Outlook 365)
  • Patient Group Directions (PGDs)
  • Pharmaceutical Care Services Plan
  • Pharmacy Care Record (PCR)
  • Pharmacy First
  • Pharmacy First Plus
  • Primary Care Contracts Office
  • Prescriptions: Lost/Stolen/Fraud
  • Prophylactic Paracetamol
  • Public Holidays
  • Shortages
  • Specials (Unlicensed Medicines)
  • Stop Smoking
  • Substance Use
  • Universal Claim Framework
  • Unscheduled Care
  • Useful Resources and Links

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