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Contacts

Community Pharmacy Development Team

Email loth.cpdt@nhs.scot
Call 0131 537 6625

IT Support

ePharmacy Helpdesk

ePharmacy Helpdesk at NSS are part of the Service Delivery Team within Practitioner and Counter Fraud Services, and provide comprehensive and professional support to Community Pharmacies, General Practitioners, NHS Boards, IT suppliers and Pharmacy related professionals all across Scotland:
https://www.nss.nhs.scot/pharmacy-services/epharmacy-customer-helpdesk/epharmacy-customer-helpdesk
Call 0131 275 6600
Email nss.psdhelp@nhs.scot

eHealth Helpdesk

For instance, problems with NHS Mail/Service Now
Call 0131 536 5050
e85050 Service Desk http://e85050.luht.scot.nhs.uk/Default.html

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Last updated 02/06/2025 EBR

NHS Lothian

  • Service Level Agreements (Locally Enhanced Services)
  • Community Pharmacy Development Team Support Pharmacists
  • Closure Alert Process
  • Contacts
  • Controlled Drugs Governance Team
  • ECS (Emergency Care Summary)
  • Error Reporting & Datix
  • Gluten Free Foods Service
  • Interpretation Services
  • Mental Wellbeing
  • MCR & Serial Prescriptions
  • Multi-compartment Compliance Aids (MCAs)
  • NHS Email Accounts (Outlook 365)
  • Patient Group Directions (PGDs)
  • Pharmaceutical Care Services Plan
  • Pharmacy Care Record (PCR)
  • Pharmacy First
  • Pharmacy First Plus
  • Primary Care Contractor Services
  • Prophylactic Paracetamol
  • Public Holidays
  • Shortages
  • Specials (Unlicensed Medicines)
  • Stop Smoking
  • Substance Use
  • Universal Claim Framework
  • Unscheduled Care
  • Useful Resources and Links

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