{"id":75,"date":"2024-05-15T17:16:18","date_gmt":"2024-05-15T16:16:18","guid":{"rendered":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/nhs-borders\/shortages\/"},"modified":"2025-11-28T08:57:21","modified_gmt":"2025-11-28T08:57:21","slug":"medicines-shortages","status":"publish","type":"page","link":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/pages\/medicines-shortages\/","title":{"rendered":"Shortages"},"content":{"rendered":"\n<p>\u200b\u200bIf your pharmacy is informed by a wholesaler that a medicine is out of stock, this may indicate a bigger medicines shortage.&nbsp;To try and preserve continuity of a patient\u2019s medicines wherever possible, have you\u2026<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Confirmed with the wholesaler&nbsp;whether it\u2019s short term or longer term unavailability, and whether there is a resupply date?<\/li>\n\n\n\n<li>Checked if your distributor&nbsp;might have stock in other depots that could be moved to your area?<\/li>\n\n\n\n<li>Contacted other wholesalers&nbsp;to see if they have stock? Consider using more wholesalers outwith your usual ones.<\/li>\n\n\n\n<li>Contacted other local community pharmacies&nbsp;to see if they have stock to fulfil the prescription?<\/li>\n<\/ol>\n\n\n\n<p>If you have followed these steps with no success, then please check the\u00a0<a href=\"http:\/\/intranet.lothian.scot.nhs.uk\/Directory\/PharmacyServices\/Medicines%20Shortages\/Primary%20Care\/Pages\/PC%20Shortages%20Database.aspx\">NHS Lothian Primary Care and Community Pharmacy Shortages\u00a0webpage <\/a>to see if this already a known shortage. If it\u00a0isn\u2019t\u00a0already a known shortage, it\u2019s really important you report this immediately through two main channels:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Community Pharmacy Scotland Shortage Reporter<\/strong>&nbsp;\u2013 this alerts the Scottish Government to the shortage and influences any drug reimbursement increases required to the Scottish Drug Tariff to cope with the impact: <a href=\"https:\/\/members.cps.scot\/shortages\/\">https:\/\/members.cps.scot\/shortages\/<\/a><\/li>\n\n\n\n<li><strong>Contact the NHS Lothian Shortages team<\/strong>&nbsp;(<a href=\"mailto:Loth.ShortagesPC@nhslothian.scot.nhs.uk\" target=\"_blank\" rel=\"noreferrer noopener\">Loth.ShortagesPC@nhs.scot<\/a>) to investigate the possible shortage. If it is truly a new shortage, the Shortages team will quickly post alerts on GP prescribing systems to prompt them to write prescriptions for alternatives: <\/li>\n<\/ol>\n\n\n\n<p>When reporting medicine shortages, please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your name<\/li>\n\n\n\n<li>the pharmacy where you&#8217;re based<\/li>\n\n\n\n<li>medicine details (name, form, strength)<\/li>\n\n\n\n<li>wholesaler involved and any other relevant information.<\/li>\n<\/ul>\n\n\n\n<p>The NHS Lothian Shortages team will investigate the suspected shortage. They will respond within a few working days to confirm the shortage or to provide any relevant information about availability. The shortages team are unable to provide individual advice on suitable alternatives.<\/p>\n\n\n\n<p>If the shortage is confirmed by the NHS Lothian Shortages team, and the item is&nbsp;Specialist Initiation or requires review&nbsp;by a Specialist in Secondary Care, ONLY THEN&nbsp;should you&nbsp;contact the secondary care shortages team to alert them and allow them to escalate if necessary: <a href=\"mailto:Medicineshortageshospital@nhslothian.scot.nhs.uk\" target=\"_blank\" rel=\"noreferrer noopener\">loth.medicineshortagesteamsc@nhs.scot<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Two possible ways&nbsp;you can still dispense&nbsp;medicine for the patient<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1) PMR Endorsing<\/h3>\n\n\n\n<p>The&nbsp;PMR endorsement&nbsp;can be applied when you have used information from your own records to dispense a suitable alternative without contacting the prescriber or writing a CPUS.&nbsp;Examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Changing the formulation&nbsp;\u2013 e.g. flucloxacillin capsules to liquid formulation or vice versa if one is out of stock.<\/li>\n\n\n\n<li>Changing the strength and quantity&nbsp;\u2013 e.g. Rx for 56 candesartan 8mg tablets to 112 candesartan 4mg tablets (adjust the directions to keep the total daily dose the same).<\/li>\n<\/ul>\n\n\n\n<p>Both of these scenarios can be dealt with by adding the PMR endorsement to the prescription both electronically&nbsp;and&nbsp;on the paper copy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2) Prescriber Contacted Endorsing<\/h3>\n\n\n\n<p>The Prescriber Contacted (PC) endorsement can be applied when you&nbsp;have contacted the prescriber to discuss and agree the change you wish to make. Apply the endorsement electronically&nbsp;and&nbsp;to the paper copy.&nbsp;Examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Switch from Glucophage 500mg tablets to generic metformin 500mg tablets. <em>Note that when considering switching from a brand to a generic, you must take into account any clinical differences between the formulations. <\/em><\/li>\n\n\n\n<li>Switch from one calcium and vitamin D supplement to another formulation of a similar strength.<\/li>\n\n\n\n<li>Switch from Clinitas carbomer gel to a suitable alternative.<\/li>\n<\/ul>\n\n\n\n<p>You should not use a PC endorsement to switch from generic to brand, or brand to brand &#8211; this would require a new prescription.<\/p>\n\n\n\n<p>PC endorsements are not appropriate where any change would require further monitoring &#8211; for example, drugs with a narrow therapeutic range.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returning Prescription to the Prescriber<\/h2>\n\n\n\n<p>If you are unable to dispense a suitable alternative and you therefore need to return the script to the prescriber, you should attach the NHS Lothian&nbsp;\u2018Out of Stock (Alternative Medicine Request)\u2019&nbsp;form (see Useful Resources below) to the script when returning it.&nbsp;It is really helpful to include suggestions of available alternative medicines. <\/p>\n\n\n\n<p>Please ensure that you have exhausted the options above before returning the prescription to the prescriber for an alternative.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Useful Resources<\/h2>\n\n\n\n<p>NHS Lothian Shortages&nbsp;Page (you may need to ask your IT support team to whitelist this web address if you cannot see it):<br><a href=\"http:\/\/intranet.lothian.scot.nhs.uk\/Directory\/PharmacyServices\/Medicines%20Shortages\/Pages\/default.aspx\">http:\/\/intranet.lothian.scot.nhs.uk\/Directory\/PharmacyServices\/Medicines%20Shortages\/Pages\/default.aspx<\/a>. <\/p>\n\n\n\n<p><a href=\"https:\/\/www.communitypharmacy.scot.nhs.uk\/media\/8995\/out-of-stock-alternative-medication-request-form-v2-nhs-lothian-logo.docx\" target=\"_blank\" rel=\"noreferrer noopener\">Out of Stock (Alternative Medicine Request) form template<\/a>&nbsp;which pharmacies can send to GP surgeries<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/services.nhsbsa.nhs.uk\/dmd-browser\/search\" target=\"_blank\">dm+d<\/a>&nbsp;is a useful resource to check status of products, who the manufacturers are and what alternatives there are<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/www.sps.nhs.uk\/wp-login.php?redirect_to=https:\/\/www.sps.nhs.uk\/home\/tools\/medicines-supply-tool\/&amp;reauth=1\" target=\"_blank\">Specialist Pharmacy Services<\/a>&nbsp;(SPS) shortages page have regular updates on shortages monitored by Department of Health and Social Care (DHSC)&nbsp;including MSNs (issued by English Government) and MSANs (issued by Scottish Government) \u2013 you will need to register for an account which is free&nbsp;<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/www.nutricia.co.uk\/hcp\/product-stock-update.html?utm_source=adobecampaign&amp;utm_medium=email&amp;utm_campaign=nutriciastockupdateemailoctober22\" target=\"_blank\">Nutricia&nbsp;Oral and Enteral Nutrition<\/a>&nbsp;weekly stock update, includes stock available from HomeCare services &#8211; sign up to their email mailing list to receive their weekly update<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/thebms.org.uk\/\" target=\"_blank\">British Menopause Society<\/a>&nbsp;gives information on HRT availability and some advice&nbsp;on&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/thebms.org.uk\/2022\/01\/hrt-preparations-and-equivalent-alternatives\/\" target=\"_blank\">alternatives and switching<\/a>.&nbsp;<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/www.travax.nhs.uk\/news\/news-record-page.aspx?id=24435\" target=\"_blank\">TRAVAX<\/a>&nbsp;website gives updates on&nbsp;travel vaccine availability<\/p>\n\n\n\n<p><a href=\"https:\/\/www.sehd.scot.nhs.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">SHOW website<\/a>&nbsp;displays Medicine Supply Alert Notices (MSANs) released from Scottish Government <\/p>\n\n\n\n<p><a href=\"https:\/\/www.nhsbsa.nhs.uk\/pharmacies-gp-practices-and-appliance-contractors\/serious-shortage-protocols-ssps\">Serious Shortage Protocols<\/a>&nbsp;currently active within NHS Scotland<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/www.gov.uk\/drug-safety-update\" target=\"_blank\">Government Drug&nbsp;Safety<\/a>&nbsp;updates can be sent&nbsp;directly to your inbox &#8211; click \u201cGet Email\u201d at the bottom<\/p>\n\n\n\n<p><a href=\"https:\/\/www.boots.com\/online\/psc\/\" target=\"_blank\" rel=\"noreferrer noopener\">Boots Pharmacy<\/a>&nbsp;have launched an online stock checker (only Boots stores and not a guarantee of availability)<\/p>\n\n\n\n<p><a href=\"http:\/\/intranet.lothian.scot.nhs.uk\/Directory\/PharmacyServices\/MedicinesInformation\/Pages\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Medicines Information<\/a>&nbsp;(NHS Lothian) has many useful resources that can help make prescribing decisions when looking for alternatives during a medicine shortage.&nbsp;(You may need to ask your IT support team to whitelist this web address if you cannot see it).<\/p>\n\n\n\n<p><a href=\"https:\/\/access.newtguidelines.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">NEWT<\/a>&nbsp;guidelines provides advice for patients with enteral feeding tubes or swallowing difficulties, for instance whether a tablet can be crushed instead of swallowed. Log in details for NEWT are required &#8211; ask your Pharmacy Manager\/Owner to set up. <\/p>\n\n\n\n<p>. <\/p>\n\n\n\n<p>Last updated 13\/05\/25 EBR &amp; CC<\/p>\n","protected":false},"excerpt":{"rendered":"<p class=\"nhsuk-card__description\">\u200b\u200bIf your pharmacy is informed by a wholesaler that a medicine is out of stock, this may indicate a bigger [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":15,"menu_order":26,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-75","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/pages\/75","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/comments?post=75"}],"version-history":[{"count":26,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/pages\/75\/revisions"}],"predecessor-version":[{"id":988,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/pages\/75\/revisions\/988"}],"up":[{"embeddable":true,"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/pages\/15"}],"wp:attachment":[{"href":"https:\/\/www.communitypharmacy.scot.nhs.uk\/nhs-lothian\/wp-json\/wp\/v2\/media?parent=75"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}