Unplanned Closures

In exceptional circumstances (out with your control) you may have to close your pharmacy for a portion of the day.
It’s important that you inform the health board as soon as possible if you think you will need to close during your regular contracted hours. NHS Fife colleagues will be able to provide advice and support.

If it looks likely that you won’t be able to organise appropriate clinical supervision for your pharmacy in time please email fife.primarycareadmin@nhs.scot as soon as possible.

If your pharmacy does have to close unexpectedly for more than 30 minutes it is essential that you:

  • Inform NHS Fife Primary Care Department of the closure and the reason for this. 

    Please email fife.primarycareadmin@nhs.scot using this template or call 01592 226 930 (only manned Mon-Fri) to provide the same information. N.B on weekends you should email NHS 24 and Out of Hours services to let them know too (see full guidance).

  • Make alternative arrangements for all relevant patients (e.g daily dispensed medication/Monitored Compartmental Aids [MCA]) and alert them in advance.

  • Inform your surrounding GP surgeries

 Full guidance and associated resources can be found within the documents below.

Unplanned Closures in Community Pharmacy - full guidance
Missed Doses in OST Patients - Addiction Services Missed Dose Guidance
Reporting the closure - e-mail template
Door Signage – for public display