Flow Navigation Centre (FNC)
All Community Pharmacies in GGC can now directly refer appropriate patients to the Flow Navigation Centre (FNC) (see here for more information).
The FNC is a virtual service provided by ANPs that can deal with a range of conditions such as minor injuries, acute eye problems or cellulitis/infected bites stings. If a patient then needs to be seen they will organise a scheduled arrival time at A&E, Minor Injuries Unit or possibly a specialist clinic.
NB they do not deal with minor illnesses (such as chest infections/UTIs etc) that would normally be dealt with by GPs/GP OOH.
They operate 10am to 10pm every day - including weekends.
The Referral Process document found here and the Flow Chart found here provides more information on how to make a referral.
Suggested document available for use:
Responsible Person: Pamela Macintyre
Last Updated: 29/08/23