Clinical Portal and ECS

Registered Community Pharmacists and Pharmacy Technicians can now access the clinical portal and the emergency care summary (ECS).  These tools provide vital access to patient information which help these healthcare professionals to provide a safe and effective service to the people of Fife and beyond.

Clinical Portal is a ‘read only’ platform that pulls data from other clinical systems. As such there is an ECS tab in portal itself which provides information on acute and repeat medications. The current version of ECS in portal does not, however, provide detail on the quantities prescribed and whilst this fix is being pursued a direct link for the national ECS system is also provided below if this information is required.

Clinical Portal Access and update to Patient Information Access

Community Pharmacists and Pharmacy Technicians can access the clinical portal in NHS Fife.

To access the clinical portal, please make a request through Service Now

  • A Guide to using the Service Now Portal is available here
  • To obtain access, an application for must be completed and attached to the request being made through Service Now.
  • Application Form
  • In a welcome development to the Health and Social Care Clinical Portal, users will soon be able to access patient information from 6 clinical portals across the west of Scotland health boards. The process of linking the portals started on 5th May 2022 and began with NHS Greater Glasgow and Clyde. Users can look forward to being able to review their own patient’s information on the linked portal, regardless of whether they have a patient record on NHS Fife’s system or not. The attached guide provides further information on this. 

Following integration with NHS Greater Glasgow and Clyde, the process will continue with NHS Forth Valley, Golden Jubilee, Lanarkshire, Ayrshire & Arran, and Dumfries & Galloway. We are also actively pursuing a link to NHS Tayside Portal.

Links 

Documents and Guides