Locums
Pharmacist Information Pack v13 - April 2023
Working Regularly in GGC and want to be kept up to date?
Send a request to the CPD Team to have your name included in the “Locum Distribution List”. This will give you access to the regular Communications Update sent out twice per week.
To be included in the list please send your Name, GPhC No. and your nhs.scot address to: ggc.cpdevteam@nhs.scot
N.B. – This distribution list is not shared with any third parties and is used solely for Board communications.
Looking for Access to a Clinical Mailbox/Password Reset?
Consistent feedback from NHS24/OOH suggests that one of the main barriers to obtaining optimum pharmacy coverage in the out of hours period is the lack of pharmacy staff who have access to the clinical mailbox and/or Clinical Portal.
This was further exacerbated by the fact that Locum Pharmacists could only log a ticket through 'Service Now' while they were in a pharmacy (every pharmacy has its own login details).
In an attempt to improve the process, Community Pharmacy Development Team (CPDT) agreed to act as a conduit between the Locum and 'Service Now' to submit requests on the Locum’s behalf and negate the need for them to be in the pharmacy.
Noted below are types of requests that can be made via CPDT:
- Reset nhs.scot email address/Clinical Portal passwords;
- Set up new nhs.scot email address
- Access to Clinical Mailbox
When a Locum Pharmacist knows they will be working in a particular pharmacy or a community pharmacy is aware a Locum will be working in their pharmacy, they can make contact with the CPDT - ggc.cpdevteam@nhs.scot for a ticket to be raised with IT on the Locum/pharmacy’s behalf.
The Locum/pharmacy must ensure the following information is provided:
- The Locums name;
- GPhC Number;
- Mobile telephone number;
- NHS.scot email address (if applicable);
- The name of the pharmacy the Locum will be working in; and
- Clear indication of request being made
Once CPDT have raised the ticket, IT will liaise directly with the Locum Pharmacist. This process is available with immediate effect.
Link to 'Service Now' portal.
N.B. Service Now does not support queries relating to 'NEO' or 'PCR'
For NEO - please contact ADRS Team
For PCR - please contact ePharmacy Helpdesk <nss.psdhelp@nhs.scot>
Useful Contacts for the Community Pharmacy Network (Aug 23)
Community Pharmacist Joiner/Leaver Form v5 (April 2024)