TransMedD and NHS Grampian Language Line

What is TransMedD? 

TransMedD is Translation of Medicines Directions. TransMedD is an easy-to-use written communication form that can help non English speaking patients to understand how to take their medicines. It provides a simple bilingual translation of medicine doses and directions.

TransMedD is available in 12 languages (Arabic, Cantonese, Hungarian, Latvian, Lithuanian, Mandarin, Nepali, Polish, Portuguese, Romanian, Russian and Urdu). Anyone who supplies or prescribes medication can use TransMedD.

Terms and Conditions for the Use of TransMedD

In order to access the instructions, terms and conditions of use and download TransMedD forms:

1. Go to NHS Grampian’s Health information Resources website: www.nhsghpcat.org  
2. In the left hand pane (Browse by Subject), find and click TransMedD
3. In the right hand pane, select Download. This allows you access to all the TransMedD resources.
4. For first time users, please print and read the Terms and Conditions and Instructions prior to using TransMedD forms. All users are requested to fill in a registration form.
5. Select the language you require and print both the TransMedD and the patient feedback form to use (please ask the patient to feedback)
6. For healthcare professionals, please also print and complete a user feedback form and send to the freepost address provided

We would recommend users to download and print TransMedD forms directly from the website each time you need the form. This will ensure that the most up-to-date version is being used.

NHS Grampian Language Line 

NHS Grampian Language Line is a telephone based interpretation service which gives NHS Grampian staff access to expert interpreters, on the telephone, in 60-90 seconds, for over 170 different languages. Language Line is available 24/7.

Please see the guidance linked below for more information.  To access the Customer ID Code for the NHS Grampian Language Line, please contact us at: gram.pharmaceuticalcareservices@nhs.scot

NHS Grampian Community Pharmacy Language Line Guidance – May 2023

Quick Reference Guides 

Ukrainian Patients 

For Ukrainian Patients See Section of Website Here 

Resources in Afghan Languages 

Pashto Patients 

• Pashto Patients – TransMedD 
• Pashto Patients – Application to register permanently with a GP
• Pashto Patients – New Patient Form Health Assessment
• Pashto Patients – Health Assessment (Part2)
• Pashto Patients – NHS Grampian Healthcare Services- information
• Pashto Patients – Pharmacy First Scotland- Information for Patients
• Pashto Patients – Protect your baby against TB with the BCG vaccine

Dari Patients 

• Dari Patients – TransMedD 
• Dari Patients – Application to register permanently with a GP
• Dari Patients – New Patient Form Health Assessment 
• Dari Patients – Health Assessment (Part2)
• Dari Patients – NHS Grampian Healthcare Services- information
• Dari Patients – Pharmacy First Scotland- Information for Patients
• Dari Patients – Protect your baby against TB with the BCG vaccine

Farsi Patients 

• Farsi Patients- TransMedD 
• Farsi Patients-Application to register permanently with a GP
• Farsi Patients-New Patient Form Health Assessment
• Farsi Patients-Health Assessment (Part2) 
• Farsi Patients-NHS Grampian Healthcare Services- information