Pharmacy First

Service specification (what it is, how it works)

Pharmacy First is an NHS service available in Scotland that provides treatment advice and referral for a range of clinical conditions. Here’s how it works:

What is it?

  • Pharmacy First is an NHS service available in Scotland that provides treatment advice and referral for a range of clinical conditions.
  • It aims to reduce pressure on GP practices and urgent care by offering quicker, local access to treatment without needing a GP appointment.

How does it work?

  1. Access
    • You can visit any pharmacy (no GP referral needed).
    • Some pharmacies may require an appointment if demand is high.
  2. Consultation
    • A pharmacist will assess your symptoms.
    • They can diagnose and prescribe medication for certain conditions or refer you if necessary.
  3. Conditions Covered
    • Examples include:
      • Urinary tract infections (UTIs)
      • Respiratory infections
      • Ear, nose & throat issues
      • Skin conditions
      • Eye infections (with optometry support)
      • Allergies and other acute common conditions

Benefits

  • Faster treatment for minor but urgent conditions.
  • Reduces GP workload and improves patient access.
  • Convenient – often walk-in, sometimes same-day service.

Resources (useful links)

Official NHS Sources

  1. NHS Inform – Pharmacy Services
    This is the main public-facing NHS site for Scotland. It explains how Pharmacy First Scotland works and includes details about pharmacists who can prescribe.
    Visit NHS Inform [nhsinform.scot]
  2. Community Pharmacy Scotland
    This site provides professional guidance, updates, and resources for Pharmacy First including prescribing frameworks and formulary details.
    Community Pharmacy Scotland – Pharmacy First

Conditions & Approved Medicines