Service Level Agreements (SLA’s)

Single Sign Up Sheet 2024/25

Single Sign Up Sheet For All Service Level Agreements 2024/25 – Click Here to Download. Complete and return to gram.pcctpharmacy@nhs.scot 

Regional Payments Claimant Workbook

The 2024/25 Claimant Workbook is located on the “Regional Payments” webpage or can be downloaded here.

All NHS Grampian Service Level Agreements & Core Service Info 2024/25

National Services – Strongly encourage all pharmacies in Grampian to provide

• Gluten Free Foods Service National Info
• Gluten Free Foods Service NHS Grampian Product List
• Pharmacy First Plus (IP’s only)
• Stoma Service
• Unscheduled Care Service

Locally Negotiated Services [Opt-in]

• Clinical Spaces – SLA
• Compliance Aid Provision – SLA
  • Compliance Aid-Appendix 1-Inital Assessment 
  • Compliance Aid- Appendix 2- Annual Assessment 
  • Compliance Aid-Appendix 3-Communication Log 
• Hep C Service – SLA
  • Hep C- Appendix 1- Patient Compliance Report Form 
  • Hep C- Appendix 2-Hep C Medication Running Balance 
  • HepC- Appendix 3- Hep Team Contact Details 
  • HepC- Appendix 4- Opt In to Advances Form
• MAR Provision For Care At Home Services – SLA
  • MAR Provision- Appendix 1- Patient Reg Form
• Naloxone Service – Training and Supply – SLA
  • Naloxone Pathway for CPs
• Preferred Brand Dispensing – SLA
• Public Holidays (Festive) – SLA
• Substance Use Service – Level 1 – SLA
  • Summary of the Medication Assisted Treatment (MAT) Standards
  • Substance Use Service- Supporting Guidance Document
• Urgent Dispensing Network – SLA
• Waste Service – SLA 
  • Waste Segregation Chart
  • Cytostatic Drug List

Locally Negotiated Services [Invitation Only]

• Buvidal Administration – SLA
• Injecting Equipment Provision – SLA
  • Needle Stick Injury Information
• Palliative Care Network – SLA
  • Palliative Care Network Core Drug List [Updated February 2025]
• Secondary Care Service Collection Hubs – SLA

Vaccination Services

• Travel Health Service – SLA